DoneDone 2 1.0

DoneDone serves as an effective solution for customer support and product teams seeking a streamlined approach to task management and communication. Its intuitive task tracker, coupled with a shared inbox, promotes collaborative efforts across the organization. By facilitating task assignments and the sharing of customer feedback, DoneDone aims to enhance team alignment and productivity.

The platform offers several key features that contribute to its functionality:

• Allows users to gain a comprehensive overview of team tasks and ongoing conversations.
• Enables the review, assignment, and prioritization of tasks according to project requirements.
• Facilitates the management of email support tickets and customer feedback through efficient assignment and resolution processes.
• Links tasks from support tickets, ensuring that both support and development teams remain focused on their respective duties.
• Provides mobile notifications for updates on assigned tickets or those being monitored.

Please note that this application is compatible only with DoneDone version 2.0, which was released in 2019, and should not be confused with its predecessor, DoneDone Classic, which was launched prior to 2019.